1. Introduction

These Terms govern use of the 33bmw online gambling platform (the Website) and all Services offered by the Operator. By opening an account, placing bets, or continuing to use the Services, you acknowledge and agree to be bound by these Terms, the applicable Rules, and the Privacy Policy. If you do not agree, you must not register or use the Services.

2. Changes to the Terms

33bmw may amend these Terms at any time. Any changes will be published on the Website and take effect on the date stated therein or as otherwise specified. Continued use after changes constitutes acceptance. For substantial changes, the Operator will provide reasonable notice where practicable.

3. Opening and Maintaining Your Account

  • Eligibility. You must be legally capable of entering into contracts, and meet the Relevant Age in your jurisdiction. You must not be barred from gambling or have any account restrictions imposed by the Operator.
  • Accurate Information. You must provide truthful information at registration and keep your contact details up to date. You may be required to provide documents to verify your identity.
  • Single Account Policy. You may open only one Account. The Operator may close any duplicate or jointly held or ineligible Accounts at its discretion.
  • Jurisdiction Restrictions. The Operator may restrict or suspend access to the Services based on your domicile or local laws. If access is prohibited in your jurisdiction, you must not use the Services.

4. Identity Verification and Anti-Money Laundering (KYC/AML)

To comply with applicable laws, the Operator may require verification of your identity and residence. You must provide documentation such as a government-issued ID, proof of address, and, where required, additional information. The Operator may suspend or restrict Account activity pending completion of checks. You warrant that you are the rightful owner of funds deposited and authorize periodic verification checks.

5. Use of the Website and Services

Your Access Credentials are personal and confidential. You are responsible for all activity conducted through your Account. In the event of disconnection, the current game state will be preserved; where a bet was not received, the balance will not be debited. The Operator does not accept liability for interception or misuse of information transmitted over the Internet.

6. Account Security

You must safeguard your username, password, and any other access credentials. If you suspect compromise, you must notify the Operator immediately, and the Operator may issue new credentials. The Operator may conduct random security checks.

7. Dormant Accounts

An Account that remains inactive for 12 consecutive months may be classified as dormant and closed. If there is no activity for 60 months, an administrative fee may be applied and the Account information may be reported to the appropriate regulator in accordance with applicable law. You may request reactivation within a defined period, subject to compliance with verification and any outstanding balances. Promotions and bonus funds may be forfeited on closure.

8. Deposits and Withdrawals

  1. Deposit Information. All cash-ins are subject to audit; you agree to honor the transaction by selecting a valid Funding Method through the Cashier. Funds must be deposited in the name of the Account holder.
  2. Identity Verification for Withdrawals. A first payout requires identity verification with documents: a valid government-issued ID, a recent utility bill or bank statement showing name and address, and, if using credit cards, a signed authorization form and copies of the cards. Documents must be clear and legible; delays may occur if not.
  3. Withdrawal Rules. You must roll over a qualifying deposit at least once before withdrawal; where possible, withdrawals will be returned using the original deposit method; the Operator reserves the right to determine the payout method and to apply limits. The weekly maximum payout is €10,000, or such higher amount paid over a longer period at the Operator's discretion.
  4. Compliance. Transactions may be reviewed for anti-money laundering purposes, and disputed deposits may be pursued with the issuing bank or collection agency as permitted by law.

9. Bonuses and Promotions

Promotional offers are subject to the Promotion Rules and this Policy. Acceptance is implied by participation. The Operator reserves the right to modify or cancel promotions at any time. Certain jurisdictions may be excluded from bonus redemption. A single bonus, per customer and per household, applies unless stated otherwise. Welcome bonuses apply to the first qualifying deposit. Promotions may be offered to new accounts from time to time, and only one signup promo per new customer is allowed at any given time.

10. Responsible Gaming

The Operator provides tools to help manage gambling, including deposit limits, cooling-off periods, and self-exclusion. Users can set limits or exclude themselves for a defined period. If you require support, refer to the gambling support organizations listed in the policy and contact the Operator's Responsible Gaming team for guidance.

11. Integrity of Play

The Operator complies with applicable gambling laws. The Operator reserves the right to close accounts or withhold payments if there are reasonable grounds to suspect criminal activity, fraud, collusion, or manipulation of the software. Any winnings derived from prohibited activity may be voided. The Operator may suspend or terminate access if there is evidence of misuse of vulnerabilities or cheating.

12. Disputes, Complaints and Privacy

All data processing is governed by the Operator's Privacy Policy. The Operator will acknowledge and investigate complaints in accordance with internal procedures and applicable law. If you dispute a transaction or balance, notify the Operator promptly and provide records of transactions. The Operator shall apply reasonable remedies and preserve confidentiality where required by law.

13. Data Protection, Cookies and Privacy

33bmw collects and processes personal data to provide the Services. By continuing to access the Website, you consent to data processing in accordance with our Privacy Policy and our cookie policy. You may withdraw consent or request access, rectification, or erasure in compliance with applicable data protection laws. Cookies may be used to personalize experience and monitor site performance.

14. Governing Law and Jurisdiction

These Terms and your use of the Website are governed by the laws of the license jurisdiction applicable to 33bmw. Any disputes arising from or related to these Terms or the Services shall be resolved by the competent courts in that jurisdiction, unless otherwise required by applicable law or by a regulatory body with jurisdiction over gambling activities.

15. Contact Information

For questions or concerns regarding these Terms, please contact the Operator's support team through the channels provided on the Website. All communications will be conducted in English unless otherwise stated.